Healthcare issues that will define 2018:
1. Artificial intelligent tools will be your new co-worker- Business executives hope that automate
tasks like routine paperwork, scheduling, time sheet entry, and accounting will be done with AI tools.
Thirty nine percent of provider executives are investing in AI tools, machine learning, and predictive analysis tools.
2. Health reform will get messier- “In an unsettled policy environment, health organizations should focus on
understanding how potential policies would specifically affect their business projections, and construct volatility ranges
for those policies,” PwC wrote. “They should work to understand fixed costs and federal and state policy decisions’ impact on margin.”
3. Medicare Advantage swells in 2018- “The federal government is ramping up reviews of Medicare Advantage plans,”
PwC wrote. “To avoid penalties, health insurers should manage risk by focusing on members, paying particular attention to
services such as timely member notifications, an adequate network, and up-to-date provider directories.”
4. There will be more cybersecurity- There will be more cybersecurity breaches and hospitals and health systems must
5. 2018 will be the year of strategic patient experience- Organizations need to educate both patients and clinicians how
to use available tools and integrate them into care then administer the data they generate
6. Social determinants come to the forefront- This year, the Centers for Medicare and Medicaid Services granted $157
million to 32 healthcare organizations in its two-track Accountable Health Communities Model. The five-year demonstration
will examine advanced payment and delivery models.
7. Changes in tax reform- Financial reporting systems will have to be updated to learn different information as new tax
provisions go into effect. Based on any final tax reform passed by Congress, businesses need to audit their systems to determine